Help & Troubleshooting

There is currently a known issue with Safari (on desktop) with prices displaying as retail only and checkout not processing.

The current solutions are:

  • switch to a different browser - Chrome is recommended.
  • Safari on mobile is working for some customers.
  • use an incognito/private tab or window in Safari on desktop

If these solutions aren't effective please give us a call on +613 9523 1377 or email info@tonic.net.au and we can assist further in processing your order manually.