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What's New at TONIC – Join Us For More Exclusive Releases
TONIC B2B — QUICK FAQ
We’re excited to make ordering TONIC even easier for you and your team.
If you have any questions that aren't covered in the FAQ, our team is always here to help.
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I'm an existing B2B customer. Do I need to create a new account?
No. Your existing wholesale account has been migrated to the new platform. You may need to activate your account using your existing login email.
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I'm a new Stockist. How do I apply for a Wholesale Account?
Click "Sign Up Now" on the Store Login page and complete the registration process with your details. And then, we'll send you a confirmation. Thank you!
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Why can't I see the wholesale products/pricing before logging in?
Wholesale products and pricing are now available only after logging into your approved B2B account. This keeps your account, pricing & ordering experience secure & exclusive to your business.
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Can I still order using my usual process?
Yes, but you'll now have additional tools to make ordering and reordering faster, including Quick Order, saved lists
and duplicate orders.
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Can I reorder products I've purchased before?
Yes. You can duplicate previous orders and use shopping lists to make repeat ordering faster.
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Can I use my existing payment terms?
Yes. Available payment options and agreed account terms will be displayed at checkout.
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What if I can't log in?
Please contact info@tonic.global and include the email address associated with your B2B account. Our team will help you get access.
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